Resides: Fargo, ND
Family: Kathy (Wife), Matt, Anne, Keith, & Adam (Children)
Interests: Water skiing, sailing, golfing, hunting, snow skiing, ice hockey and spending time with grandchildren
Years of Experience: 47
Ross founded Innovative Egress Windows in January 2005 with his son, Keith Johnson. Their initial goal was to help customers improve their homes with the addition of that full basement room, but in listening to the customers they learned of additional issues homeowners were faced with. Ross was approached by the Basement Systems network to become a dealer and add additional product lines to their growing company. With the Basement Systems organization they were able to also offer basement waterproofing and crawl space encapsulation to customers.
In 2009 the company added the Foundation SupportWorks division with products to help with cracked or bowing basement walls along with commercial and residential piering. The Total Basement Finishing division was added in 2011 and the Dr. Energy Saver team in 2013. in 2014 the commercial division also added a coatings division.
Today with the full slate of Basement Systems divisions, Innovative can reach out to both residential and commercial customers with strong brands and great products. As we’ve added to our service area and brought on board additional products over the years, our primary goal is still customer service.
Ross enjoys the day-to day-activities of Innovative and being a part of the company’s growth. His guidance and past experience have been invaluable over the years to lead us forward.
Ross enjoys the business aspects of the organization along with assisting in creating a strong corporate culture. Innovative has grown steadily over the years, but at the center of it all was the importance of keeping a strong TEAM atmosphere with good people on board.
Ross always points out that it is the TEAM that creates the success for the company. This business mentality allows everyone involved at Innovative to feel that they are part of the growth of the company. This feeling comes from the time Ross served in the U.S. Army and he truly understands that teamwork divides the task and multiplies the success.
After serving our country, Ross gained experience in management at Scheel’s Hardware and Sporting Goods where he was a Managing Partner, and at Crary Manufacturing Company as Division Manager. With his years of management experience and his innovative, forward-thinking approach, Ross was confident in starting the company with Keith.
Our mission: To be Innovative in solving our customers' problems with solutions, products, and service that rate us #1 in the eyes of our customers and employees.
Ross says that one of the best things about serving our customers is knowing that from start to finish, Innovative Basement Systems exceeds every customers expectations, every time.